Frequently asked questions
To our valued guests,
When we booked the Westward Music Festival we believed we would be able to put on an amazing and safe multi-venue celebration of global talent.
However, despite our best efforts, we have found that with the changing international and local COVID-19 regulations, we are unable to produce the Westward Music Festival from September 8-13, 2021 as originally intended. As we planned this year’s festival in these unprecedented times, we did plan for this possibility by ensuring that each show was individually ticketed, so that if an individual show was rescheduled, ticket holders would still be able to attend the new date or we could refund shows that had to cancel for reasons beyond our control.
We are working as quickly as possible with all of our partner artists and venues to reschedule as many shows as possible.
Ticket holders will be notified directly with updates on specific shows as soon as possible.
We look forward to seeing you safely in 2022.
What is the status of my show
You will be updated by email the status of your show - you can also check for updates on the event Facebook Page.
COVID & Show Changes
What are your COVID-19 Health & Safety measures?
We are awaiting confirmation on COVID-19 Health & Safety guidelines from the BC Provincial Government. As soon as they are made available to us they will be emailed to all buyers and made public on this website. Rest assured, our attendees safety is our top priority and so all protocols will be adhered to to ensure a safe and enjoyable experience
What happens if a show or the whole festival is cancelled?
If in the event that a show or Westward Music Festival is cancelled you will be notified by email and offered a credit or refund following the announcement of cancelation.
What happens if a show or the whole festival is postponed?
If a show is postponed, you will be notified by email of the change and your ticket will remain valid for the new show date.
What can I bring?
Where can I eat?
Is There A Lost & Found?
If you have lost an item at any point during the festival, you can go to the Vogue Theatre at 918 Granville street to pick it up if it was turned in.
What happens if it rains?
Westward Music Festival is happening rain or shine. We hope for sunshine but please plan accordingly for the weather, sunscreen, water bottle, umbrella, comfy shoes.
Can I bike to Westward Music Festival?
Where can I park?
Parking is at a premium downtown, there is no on-site parking, however the City of Vancouver offers street pay parking in business areas surrounding our venues. Allow yourself ample time to find parking and we encourage you to carpool, rideshare or ride-hail where possible.
Can I take public transport to Westward Music Festival?
Buses run very frequently to the festival venues from all parts of the lower mainland. Check out the Translink website for more ideas on how to get to Westward Music Festival.
I still have questions about Westward Music Festival 2021
Please email us at firstname.lastname@example.org with your query and we will be happy to help.
I want to sponsor or partner with Westward Music Festival 2021
If you would like to sponsor or partner with WMF 2021, please email Lauren.Coburn@themrggroup.com
I want to review or take photos for my media outlet.
For Press & Media accreditaton, please email Andy.Bayley@MRGLive.com
Health & Safety
Is there medical staff at Westward Music Festival?
Are the venues accessible for people with reduced mobility?
Tickets & Locaton
What is Westward Music Festival?
Westward Festival is Vancouver's premier live music festival featuring hundreds of world class acts and local talent. Between September 8 & 13 2021 Westward Music Fest takes over multiple venues around the city for an unforgettable week of music & entertainment.
Where do I buy tickets?
This year tickets are sold exclusivly online via our ticketing partner Admit One.
Where Is Westward Music Festival?
Westward Music Fest is held in Downtown Vancouver across multiple venues including The Vogue, The Biltmore and Imperial - check your ticket email for your shows venue.
Is there an age restriction?
Age restrictions vary by show, be sure to check your ticket and the Westward / MRG website - check your ticket email for details.
What ticket types do you have?
Can I 'buy now, pay later'?
Why are you not selling festival weeklong wristbands?
While we await clear regulations from the provincial government, we have decided to only sell individual tickets for concerts, as well as show packs, so that in the unfortunate case where we need to reschedule a show with an artist, we can make sure that we can accomodate all the ticket buyers.